Thank you for choosing FiinBuddy™. We are committed to providing high-quality digital learning experiences for children and families. Please read our refund policy carefully before making a purchase.

Nature of Products

All courses offered on FiinBuddy are digital products (non-tangible and instantly accessible). Once access is granted, the content cannot be returned in the traditional sense.

Refund Policy

Due to the nature of digital content:

• We do not offer refunds once a course has been purchased and access has been provided.

• All purchases are considered final and non-refundable after successful payment and course activation.

This policy helps us protect the integrity of our digital learning materials.

Technical or Access Issues

Your learning experience matters to us. If you face any of the following issues:

• Unable to access the course
• Payment completed but course not activated
• Problems downloading or viewing content

Please contact our support team, and we will resolve the issue promptly. We do not leave users unsupported in case of genuine technical problems.

Duplicate or Incorrect Payments

In rare cases of Duplicate Payments or Payment deducted but order not confirmed, please reach out to us with transaction details. After verification, appropriate resolution or refund will be processed as per our internal review.

Need Help or Have Questions?

If you have any questions about this Refund Policy or need assistance, feel free to contact us: support@fiinbuddy.com. We usually respond within 24-48 hours. 

Our Commitment

At FiinBuddy™, we believe in transparency, fairness, and trust.
Our goal is to ensure every child and parent has a smooth and valuable learning experience.